Shanxi Tianshui 213 Electrical Co., Ltd.

    Since its establishment on June 2, 2011, Shanxi Tianshui 213 Electrical Co., Ltd. has focused on the R&D and production of electrical equipment. Leveraging its solid technical expertise and comprehensive operational systems, it has gradually established a professional and reliable brand image within the industry.
    In terms of scale and facilities, the company boasts an independent and standardized production and office environment. The factory area spans over 2,400 square meters, encompassing independent plant structures and office areas, providing ample space for production, R&D, and daily operations. Furthermore, the company has established a sizeable production and R&D team, whose members possess extensive industry experience and professional expertise, providing core support for product innovation and stable production. The company has invested heavily in a wide range of production equipment, including overhead cranes, CNC busbar processing machines, fiber laser marking machines, cable printers, and various testing and inspection equipment, comprehensively ensuring production efficiency and product quality. Leveraging this comprehensive production system, the company boasts an annual output of over 1,500 complete sets of products, effectively meeting market demand for bulk electrical equipment.
    Quality is the lifeline of an enterprise's development. Shanxi Tianshui 213 Electrical Co., Ltd. attaches great importance to quality management and has established a comprehensive ISO management system. From raw material procurement and production and processing to finished product inspection, every step strictly adheres to system standards to ensure the stability and reliability of product quality. Furthermore, the company's products have passed the authoritative China 3C certification. This certification is not only a strong testament to product quality and safety, but also strengthens the company's credibility and competitiveness in the market.
    In developing its product portfolio, the company consistently follows market demand, continuously enriching its product range and optimizing product performance. Currently, it has established a comprehensive product portfolio covering medium- and high-voltage, low-voltage, and power distribution equipment. Key products include the ZBW-12 series box-type substations, KYN28-12 center cabinets, XGN15-12 series ring main units, GGD low-voltage distribution cabinets, GCS low-voltage drawer cabinets, XL power cabinets, as well as distribution boxes and meter boxes. With excellent performance, stable quality, and excellent adaptability, these products have been widely used in various fields, including power, chemical, metallurgy, building materials, municipal engineering, and real estate. They provide reliable electrical equipment support for production operations and infrastructure construction in various industries, and have won wide recognition and praise from customers.
    Going forward, Shanxi Tianshui 213 Electrical Co., Ltd. will continue to uphold the development philosophy of "quality first, innovation driven," continuously increase R&D investment, enhance product technology content and core competitiveness, expand market presence, and strive to provide customers in more industries with higher-quality and more efficient electrical solutions, thereby contributing to the high-quality development of the industry.
    Shanxi Tianshui 213 Electrical Co., Ltd. Corporate Culture and Service Philosophy
    I. Corporate Culture
    (1) Core Values: Quality as the Foundation, Innovation as the Soul, Integrity as the Basis, and Responsibility as the Accountability
    Quality as the Foundation: Continuing the company's quality control heritage of "perfecting the ISO management system and obtaining China 3C certification," we will incorporate the "zero defect" philosophy throughout the entire product development, production, and testing process. We will build a solid foundation of customer trust with reliable electrical equipment, meeting the stringent safety and stability requirements of industries such as power, coal mining, and metallurgy.
    Innovation as the Soul: Leveraging our existing production and R&D teams, we will focus on industry technology upgrade trends, continuously optimize the performance of core products such as central cabinets, box-type substations, and low-voltage cabinets, explore green energy-saving and intelligent operation and maintenance technologies, and use technological innovation to address customer pain points in efficient power consumption and low-carbon operations, thereby maintaining product competitiveness.
    Integrity: We uphold the spirit of the contract in our collaborations with customers, suppliers, and employees, provide truthful feedback on product specifications and delivery cycles, refrain from exaggerating our service capabilities, uphold fairness and impartiality with our employees, establish transparent growth paths, and build consensus through integrity in both internal and external collaborations.
    Responsibility: We assume responsibility for product quality to our customers while proactively fulfilling our social responsibilities. In infrastructure projects such as municipal and real estate projects, we provide customized power distribution solutions to support urban development and improve people's livelihoods. We practice environmental protection in production, reduce resource waste, and demonstrate our social value.
    (2) Corporate Spirit: Rigorous and Pragmatic, Striving for Excellence, and Collaborative Progress
    Rigorous and Pragmatic: Electrical equipment is crucial to electrical safety. From busbar processing to factory equipment testing, every process strictly adheres to standards, eliminating "good enough" thinking. We go beyond empty talk when addressing customer needs, developing solutions based on field research and data to ensure practical service implementation.
    Continuous Improvement: Not content with the existing mature product system, we continuously optimize production processes to improve efficiency and refine product details to adapt to a wider range of industry scenarios (such as the corrosion protection needs of the chemical industry and the high-load demands of the metallurgical industry), striving to "do better than yesterday."
    Collaborative Progress: The production, R&D, sales, and after-sales teams break down departmental barriers and efficiently collaborate on customer orders. The R&D team provides technical support, the production team ensures delivery timeliness, and the after-sales team follows up on installation and maintenance. Together, we enhance the customer service experience.
    (3) Corporate Mission: Creating Value for Customers, Building a Foundation for the Industry, and Contributing to Society
    For Customers: We solve practical power usage challenges with customized electrical solutions, reduce customer operation and maintenance costs, and improve equipment efficiency, ensuring customers can "buy with confidence and use with peace of mind."
    For the Industry: Through standardized quality control and continuous technological innovation, we promote the standardization, intelligence, and green development of the electrical equipment industry, setting a benchmark for industry service and quality.
    For Society: Through reliable power equipment, we support municipal construction, livelihood projects, and industrial production, facilitate energy security and low-carbon transition, and provide electrical support for high-quality social development.
    (4) Corporate Vision: To become a leading domestic professional electrical equipment service provider and set an industry benchmark for sustainable development.
    We will continue to deepen our presence in the electrical industry, expand R&D investment and market presence, and not only provide high-quality products but also extend value-added services such as equipment operation and maintenance and technical training, forming a complete "product + service" ecosystem. At the same time, we will adhere to the concept of sustainable development, balancing economic benefits with environmental and social responsibilities, and strive to become a company trusted by customers, recognized by the industry, and respected by society.
    II. Service Philosophy: Customer First, Professional and Efficient, Full-Time Support, and Shared Value
    (1) Customer First: Targeting customer needs and providing precisely tailored services
    Pre-sales Phase: Proactively immerse yourself in the customer's industry (power generation, industrial and mining enterprises, real estate, etc.) to understand their production scale, power load, and application scenarios (e.g., outdoor/indoor, high humidity/high corrosion), providing customized product selection recommendations and avoiding "one-size-fits-all" recommendations.
    Mid-sales Phase: Flexibly adjust production and delivery plans based on customer project progress, providing timely feedback on production progress. Provide detailed technical drawings and guidance based on equipment installation requirements, helping customers resolve technical installation difficulties.
    (2) Professional and Efficient: Respond to customer needs with professional expertise and earn trust with efficient service
    Our technical team is available 24/7 to respond to customer inquiries, providing quick answers to equipment failures and technical questions. For emergency repairs, we dispatch service personnel to the nearest location, shortening troubleshooting cycles and minimizing customer losses caused by equipment downtime.
    Leveraging our deep understanding of high and low voltage complete product lines, we provide clients with professional equipment commissioning and operational training services, ensuring that client teams master equipment usage and basic maintenance skills.
    (3) Full-Service Support: Covering the entire "pre-sales" - sales - after-sales" cycle, providing long-term support
    During the after-sales phase, we establish customer profiles, conduct regular follow-up visits to monitor equipment operation, proactively identify potential issues, and provide clients with regular equipment inspections. We also offer maintenance and upgrade recommendations based on equipment age and wear to extend equipment lifespan.
    For aging equipment, we offer professional upgrade solutions, assisting clients with equipment replacement and data migration, ensuring uninterrupted power supply during the upgrade process.
    (4) Shared Value: Beyond a "buyer-seller" relationship, we grow with clients
    We not only provide clients with equipment, but also share cutting-edge industry technologies and power optimization solutions (such as energy-saving retrofits and intelligent monitoring system development) to help clients reduce operating costs and enhance their core competitiveness.
    We attach great importance to customer feedback and incorporate customer pain points and suggestions during use into the important basis for product development and service optimization, forming a virtuous cycle of "customer feedback - enterprise improvement - value enhancement" to achieve long-term win-win results with customers.